About Citywide Cleaning Company
Commercial Cleaning Built Around Clear Standards and Accountable Management
Citywide Cleaning Company provides professionally managed office and commercial cleaning for organisations that need more than someone turning up with a mop and a checklist.
Since 2004, our work has centred on a straightforward principle: understand the premises, agree the standard, document the responsibilities and manage the service properly.
Who We Are
Citywide Cleaning Company is a commercial cleaning company serving businesses in London and selected UK cities. We support offices, managed buildings, retail premises, schools, healthcare-related workplaces, communal areas and other commercial environments.
Our role is not simply to supply cleaning operatives. We help clients define what must be cleaned, how often it must be completed, how quality will be reviewed and who is responsible when something changes.
That approach sits behind our professional office cleaning services, wider commercial cleaning services and locally managed office cleaning in London.
Our purpose: to make commercial cleaning easier to specify, easier to manage and easier to hold accountable.
Why Citywide Exists
Many cleaning problems are not caused by a lack of effort. They begin with unclear expectations, an unrealistic schedule, weak communication or nobody taking responsibility when standards slip.
Citywide was built around closing that management gap. We turn the requirement into a written scope, brief the people delivering the service and give the client a clear route for reviewing quality, requesting changes and resolving concerns.
What We Believe Good Cleaning Management Should Look Like
Clear Responsibilities
The cleaning team, client and account manager should all understand which areas, tasks and frequencies are included.
Reliable Communication
Clients should know who manages the contract and how to raise a request, service issue or change in requirements.
Appropriate People and Procedures
Operatives should be briefed on the premises, access requirements, cleaning methods and any agreed security or safeguarding considerations.
Standards That Can Be Reviewed
A written specification gives everyone an objective basis for inspecting the work and correcting issues.
What We Do
Citywide provides regular contract cleaning and supporting specialist services. Each service can be arranged separately or combined under one managed cleaning plan.
Office Cleaning
Scheduled cleaning for workstations, receptions, meeting rooms, kitchens, washrooms and shared office areas.
Contract Cleaning
Ongoing cleaning supported by a written specification, account management and planned quality reviews.
Commercial Deep Cleaning
More intensive cleaning for premises requiring a detailed reset, periodic work or support before a new contract begins.
Washroom Hygiene
Cleaning, hygiene support and agreed consumable arrangements for workplace washrooms.
Managed Workspace Cleaning
Flexible cleaning for serviced offices, shared workspaces, meeting rooms and multi-tenant facilities.
Office Carpet Cleaning
Planned carpet maintenance and treatment for marked, stained or heavily used commercial areas.
The complete range is available through our commercial cleaning services hub.
How We Set Up a Cleaning Contract
- We review the requirement. We discuss the premises, occupancy, existing problems, preferred cleaning times and operational priorities.
- We assess the site. A survey helps us understand the layout, surfaces, washrooms, kitchens, access arrangements and storage facilities.
- We prepare the specification. The document records the areas, tasks and frequencies that form the agreed cleaning scope.
- We provide a written quotation. Pricing is based on the actual requirement rather than a generic rate that ignores the building.
- We plan mobilisation. Keys, alarms, fobs, waste procedures, site contacts and cleaning storage are confirmed before commencement.
- We manage the service. The cleaning team is briefed, communication routes are established and quality can be reviewed against the specification.
Who We Support
- Corporate and professional offices requiring reliable daily or scheduled cleaning.
- Managed workspaces and business centres with shared facilities and changing occupancy.
- Property managers and commercial landlords responsible for communal and tenant-facing areas.
- Retailers and showrooms where presentation affects customer confidence.
- Schools and education premises requiring timetable-aware and safeguarding-conscious arrangements.
- Healthcare-related workplaces requiring clearly defined non-specialist cleaning procedures.
- Multi-site organisations seeking one management route across several premises.
Who Citywide Is Best Suited For
- Businesses needing regular managed cleaning rather than an informal attendance-only arrangement.
- Organisations replacing an underperforming contractor and requiring a clearer service specification.
- Office and facilities managers who need one accountable contact for service issues and changes.
- Premises requiring early morning, daytime or evening cleaning around building access and occupancy.
- Multi-site operators looking for coordinated communication and a consistent management framework.
Our main focus is commercial cleaning. Citywide is structured primarily for recurring workplace contracts and suitable specialist commercial work, rather than domestic cleaning or very short one-hour appointments.
Where We Work
Our strongest operational presence is in London, where businesses often require cleaners to work around concierge desks, controlled entrances, alarm systems, service lifts and strict out-of-hours access.
Our London office-cleaning hub explains the service, coverage areas, pricing process and contract structure in detail.
Citywide also supports suitable commercial-cleaning requirements in selected UK cities. Visit our cleaning locations hub to review current coverage.
Managing several sites? We can discuss one cleaning specification framework, central communication and coordinated reporting across suitable locations.
Who Manages Citywide Cleaning Company?
Chief Operating Officer
Charles Alabi
Charles Alabi has more than 20 years of experience in commercial facilities management and office-cleaning procurement across London and the UK.
His work includes cleaning-contract design, service mobilisation, facilities coordination, procurement review, COSHH considerations, TUPE-aware transitions and the practical management of commercial premises.
This operational background helps keep Citywide’s content and service structure focused on the questions facilities managers, office managers and procurement teams actually need answered.
Our Standards and Commitments
The exact arrangements depend on the contract and premises. Where relevant to the agreed service, Citywide can provide:
- Site-specific cleaning specifications rather than generic task lists.
- DBS-checked operatives where the premises or role requires them.
- COSHH-trained personnel briefed on the products and methods used.
- Named account management with a direct communication route.
- Planned quality reviews based on the agreed cleaning scope.
- Absence-cover arrangements included where required by the contract.
- Risk assessments and method statements appropriate to the agreed work.
- Insurance information supplied during procurement where applicable.
- Flexible scheduling including early morning, daytime, evening and selected weekend arrangements.
Our Story
The Beginning
Citywide’s commercial-cleaning experience began with a focus on reliable workplace cleaning and direct client communication.
Broader Commercial Support
The service expanded beyond routine office cleaning to include managed buildings, specialist cleaning and multi-site requirements.
Specification-Led Management
Citywide continues to build cleaning plans around documented standards, local operational knowledge and accountable management.
Why Businesses Choose Citywide
We Start With the Building
The proposed service reflects the premises, occupancy, access and expected standard.
We Put the Scope in Writing
A documented specification reduces uncertainty and provides a reference point for quality.
We Build Management Into the Service
Communication, reviews and agreed cover arrangements are treated as part of the contract rather than afterthoughts.
We Keep the Process Practical
Clients receive a clear route from initial enquiry to site survey, quotation, mobilisation and ongoing management.
Questions About Citywide Cleaning Company
When did Citywide begin providing cleaning services?
Citywide’s commercial-cleaning experience dates from 2004. The business has since expanded its support across London and selected UK locations.
Is Citywide based in London?
Yes. Citywide operates from a London base at Old Street and supports suitable cleaning requirements across the capital.
Does Citywide support multi-site organisations?
Yes. Suitable multi-site requirements can be managed through coordinated specifications, central communication and agreed reporting arrangements.
Does Citywide provide one-off cleaning?
Regular contract cleaning is central to the service, while suitable deep cleaning, carpet cleaning and post-works requirements can also be assessed.
How does Citywide prepare quotations?
Quotations are based on the premises, expected standard, frequency, labour requirement, access and any specialist or consumable requirements.
Can procurement teams request supporting documentation?
Yes. Relevant insurance information, risk assessments, method statements and other agreed procurement documents can be discussed during the quotation and mobilisation process.
What type of client is Citywide best suited for?
Citywide is best suited to organisations that need regular commercial cleaning, written responsibilities, accountable management and a service that can adapt as the premises change.
How can a business get started?
Submit the commercial cleaning quotation form or contact the Citywide team to discuss the premises.
Work With Citywide Cleaning Company
Whether you are reviewing an existing cleaning contract, opening a new workplace or bringing several premises under one management structure, Citywide can help you define the requirement and prepare a practical cleaning plan.